At EDAB Automation customer service is not just a department, it’s everyone’s goal.
Our service organization is designed to support our customers throughout the life cycle of their machine. A highly skilled team of factory-certified mechanical and electronic service technicians and support staff work towards one common goal: to keep your high-performance machine productive day after day. From installing and starting up your new machine to providing warranty and after warranty service, our group of experienced craftsmen take pride in keeping your machine tools operating.
Respecting your time, we provide fast and professional customer support. We provide services all over the world at custoner’s place as well as ON-LINE. We diagnose the problem, make repairs and supply spare parts as soon as it is possible.
The scope of our service includes:
periodic and technical inspections in accordance with available documentation,
current and comprehensive repairs
repair and regeneration of components
spare parts providing
assembly and disassembly when moving machines as well as intermediation in resale.